Right of withdrawal
1. A consumer can make an online purchase during a cooling-off period of
The cooling-off period of 14 days as referred to in paragraph 1 starts:
o on the day after the consumer has received the last product or part
received 1 order
o as soon as the consumer has the first product with a subscription
o as soon as the consumer has purchased a service for the first time
o as soon as the consumer has confirmed that he/she has received digital content via
the internet is going down
3. The consumer can make his appeal to the right of withdrawal known
via email@example.com, if desired using the
withdrawal form available through the Om Shree website,
https://homatherapy.nl, can be downloaded.
4. The consumer is obliged to return the product within 14 days after
make known his right of withdrawal to Om Shree, at
default of which his right of withdrawal will lapse.
Reimbursement of delivery costs
1. If the consumer has made use of his right of withdrawal in time
made and as a result the complete order to Om . in a timely manner
Shree has returned, Om Shree will charge any consumer
paid shipping costs within 14 days after receipt of the timely and
refund the entire returned order to the consumer.
2. The costs for delivery are only borne by Om Shree
as long as the entire order is returned.
Reimbursement return costs
If the consumer invokes his right of withdrawal and the
complete order returns in time, the costs for the
return of the entire order at the expense of the consumer.
1. Delivery takes place while stocks last.
2. Delivery takes place at Om Shree, unless parties are different
3. Delivery of products ordered online takes place at the
customer specified address.
4. If the agreed amounts are not paid or are not paid on time
fulfilled, Om Shree has the right to suspend its obligations
until the agreed part has been paid.
5. In the event of late payment, there is a creditor’s default, with the following:
As a result, the customer cannot make a late delivery to Om Shree
1. The delivery times stated by Om Shree are indicative and indicate the
customer is not entitled to dissolution or
compensation, unless the parties expressly agree otherwise in writing
have been agreed.
2. The delivery time starts at the moment the customer
(electronic) ordering process has fully completed and a
(electronic confirmation) from Om Shree.
3. Exceeding the specified delivery time does not entitle the customer
to compensation, nor the right to cancel the agreement
rescind, unless Om Shree does not do so in writing within 14 days of doing so
can deliver if the parties have something else in this regard
agreed to meet.
The customer must ensure that the actual delivery of the
products ordered by him can take place in a timely manner.
Transport costs are for the account of the customer, unless parties
have agreed otherwise.
Packing and Shipping
1. If the packaging of a delivered product is opened or damaged
the customer must, before taking delivery of the product,
of this by leaving a note on the forwarder or delivery person
failing which Om Shree cannot be held liable
held for any damage.
2. If the customer takes care of the transport of a product himself,
he must report any visible damage to products or
packaging prior to shipment to Om Shree, at
failure of which Om Shree cannot be held liable for
1. In addition to the provisions of Article 6:75 of the Dutch Civil Code
any failure by Om Shree in the performance of any
obligation to the customer cannot be made to Om Shree
imputed in any of the likes of Om Shree independent situation,
which prevents the fulfillment of its obligations towards the customer
is wholly or partly prevented or prevents the fulfillment of its
obligations cannot reasonably be expected of Om Shree.
2. Until the force majeure situation referred to in paragraph 1, also – but not
exclusively – counted: state of emergency (such as civil war, insurrection,
riots, natural disasters, etc.); default and force majeure of
suppliers, deliverers or other third parties; unexpected power,
electricity, internet, computer and telecom outages;
computer viruses, strikes, government measures, unforeseen
transport problems, bad weather conditions and work stoppages.
3. In the event of a force majeure situation resulting in Om Shree 1 or
cannot fulfill more obligations towards the customer, then those
obligations are suspended until Om Shree can meet them again.